A national announcement in Belgium is three announcements
Almost every other market lets you write one release, send it once and watch it land. That is not how it works here. The country reads its news in Dutch, in French and, for a smaller audience, in German, and those language communities have separate newsrooms, separate editorial priorities and separate audiences who rarely see each other's coverage. A story that dominates one side of the media landscape can be invisible on the other the same morning.
So the first question to put to any public relations firm is not about contacts. It is about how they propose to handle the split. There are three honest answers: run one master version and commission proper adaptations by native writers on each side, run genuinely separate narratives because the story matters for different reasons to each audience, or accept that your announcement is only relevant to one community and stop paying for the other. All three are defensible. What is not defensible is a single release pushed through machine translation and sent to everyone.
Public relations here is priced by language, not just by hour
Because adaptation is real work, the cost structure of public relations in this market is different from what buyers expect. A team that quotes a single monthly fee without saying how many language versions it covers has left the biggest variable out of the document. Two quotes that look identical can differ by half once you ask whether the second and third versions are included, who writes them, and whether follow up calls with journalists happen in their language or in English.
Ask for the fee to be broken out by working language. Ask who on the team is a native writer in each, and whether the same person handles both the writing and the calls. Then ask what happens when a journalist in one community asks a question that changes the story: does the revision flow back through every version, and who pays for that. These are dull questions and they decide the invoice.
Federal, regional and institutional press are different beats
The layered structure of government here produces a layered press. Regional business reporting, federal policy coverage and the international institutional press corps concentrated in the capital are three separate worlds with different rhythms and different tests for what counts as news. A public relations team that is strong in one is not automatically useful in another.
Be specific about which world your story belongs to. A logistics operator announcing a new facility needs regional business desks and trade titles. A company whose commercial future depends on a regulatory file needs people who read policy drafts for a living and know when a consultation closes. A consumer brand needs neither of those and should not be paying for them. If your interest is in the institutional layer rather than the national one, the teams listed for the capital are a more precise starting point than a national shortlist.
Public affairs and media relations are not the same purchase
Agencies in this market frequently offer both, which is convenient and occasionally confusing. Media relations is about getting a story told accurately to a public audience. Public affairs is about influencing a decision inside an institution, and it carries registration and disclosure obligations that media work does not. Buying them as one undifferentiated retainer makes it impossible to tell which one is working.
Split the scope in the contract even if one agency delivers both. Separate objectives, separate reporting, separate hours. Ask directly whether anyone on your account is a registered lobbyist, which register they appear on, and whether your organisation will need to appear there too. Ask also what the agency will refuse to do, because a firm with no stated limits has not thought about the question. Public relations work that quietly turns into advocacy without disclosure is a reputational risk larger than the story you were trying to place.
Wire distribution buys you a record, not coverage
Newswire services are widely used here and they are widely misunderstood. Paying for distribution guarantees that your text exists in a place where a journalist could find it. It does not guarantee that anyone reads it, and syndicated republication on aggregator sites is not press coverage in any sense that should reach your board report.
Wire has two legitimate uses. It creates a timestamped, verifiable record of what you said and when, which matters for regulated disclosures and for anything a lawyer might later examine. And it reaches automated systems and databases that index company news. Neither of those is journalism. If a proposal counts wire pickups in the coverage total, ask for the figure again with them removed, then decide whether what remains justifies the retainer. A team doing real public relations will separate the two without being asked.
Crisis capacity in a country with two news cycles
An incident does not wait for your adaptation workflow. If something goes wrong on a Friday afternoon, you need a holding statement in every language you operate in, approved, within the hour, and you need someone who can take a call from a broadcaster in the language they are broadcasting in. Most public relations retainers written around planned announcements do not cover any of this.
Write the mechanics down while nothing is burning. Name the first responder and the out of hours number. Set a maximum time for a holding statement in each working language. Decide which incidents require legal sign off before anything is said, and who has authority to speak if the chief executive is unreachable. Agree which of your named spokespeople have had media training and when they last did it. Training that happened three years ago under a previous management team is not a plan.
Judging what came back and choosing a team in Belgium
Coverage volume is a weak measure of public relations anywhere and a misleading one here, because the same effort produces different output in each language community. Judge instead on whether your messages survived into the article, whether the right community saw it, whether a reporter called you for comment without being pitched, and whether inbound enquiries mention something specific they read. Set the baseline before work starts, because reconstructing it afterwards is guesswork.
When you compare proposals, rewrite each one into the same lines: senior hours per month and whose they are, announcements supported per quarter, language versions included, monitoring inside or outside the fee, and what transfers to you at the end. That last line is where most contracts are silent. Media lists built on your budget, approved boilerplate in each language, spokesperson biographies and briefing documents should be named as yours in writing. If your programme also touches digital channels, check how the scope sits next to what the web development companies listed for this market already maintain, so the same newsroom page is not rebuilt twice.
Send one identical brief to everyone on the shortlist and insist the replies follow the same structure. You can browse the full directory of public relations agencies by market, compare the listings above, and request proposals from several teams at once so the answers arrive in a form you can actually set side by side.